Shipping and Returns
Our refund policy is 30 days from the date of purchase. Refunds and exchanges will be eligible on items that are returned in the exact condition that they were received. Once the item is received by Femme Faire, you will receive an email confirming and notifying you if a refund will be issued. Once your refund is processed, a credit will be applied to your original method of payment.
All of our products are handmade, so you may notice small imperfections. We like to think of these like birthmarks. They define us and highlight our individuality and uniqueness. But no worries, if you are not 100% satisfied with your purchase we will certainly make it right! Just email us at firstname.lastname@example.org or reach out through our contact page.
All shipping costs are non-refundable. This includes shipping costs from shipper to sender and vice versa.
Free Shipping on Orders over $99 within Canada and U.S only (Black Friday over $150)
*Promo Codes and Special Discounts do not apply on the MEREbands, Gift Sets or Limited Edition items
*SHIPPING TIMES ARE NO LONGER GUARANTEED due to Covid-19
We are extremely proud of our products and believe when you love something it should be taken care of. It is important to take gentle care of your Femme Faire fashion as it is handmade.
We recommend spot cleaning all of our products if necessary and if you're unsure of how to care for your Femme Faire fashion please don't hesitate to get in touch.
Because we believe in sustainable living we recommend donating your fashion to likeminded babes, if and when you no longer need it.